Variations (or extras) are caused when a construction project deviates from what was originally agreed. There are 2 sources of variations.
The first is if the customer (or architect) changes the design or plan, such as asking for a door to be put in after a wall has just been built. The second when multiple trades working on the same project. The trades typically to go in a certain order. Let’s use a plasterer and a painter as an example. The plasterer goes in and does their job. But they did such a bad job, or leave such a mess, that the painter has to spend extra time sorting these issues. So, quite rightly, the painter feels they have done work which was not estimated.
If either of these happen, there is absolutely no reason for not charging the client more money. Yet most construction companies don’t. Or at the very least they don’t have a simple system for doing so. So what happens? They end up doing the work for free, yet it cost them time and materials they didn’t budget for.
The key to getting paid for all variations is to get a watertight, legal agreement from the client before undertaking the work. With variations we always assume the worse case scenario. Which is the customer will try to find a reason not to pay after with the work has been done. So we created variations section in our Apps that is up to such a good standard, it can stand up in court as evidence on their own. Here’s how our Apps achieve this.
In order to get paid for all variations, even fairly small ones, its important that the guys onsite can organise it all themselves. Our Apps work on all smartphones so anyone can create a variation from start to finish. We’ve found through experience that if you try to restrict creating variations to only managers or the business owner then a lot of the smaller variations won’t get recorded. These people are busy and aren’t available when the variations crop up. This could lead to less income for the business.